CHARM takes the privacy of our visitors very seriously, and maintaining your privacy is important to us. The following statement will help you understand how, and to what extent, CHARM collects and uses the personal information you provide to us on our Site. Please note that this policy applies only to our Site and not to other organizations’ websites or information we collect offline. Your browsing and interaction on any other website, including websites which have a link on the CHARM Site, is subject to that website’s own rules and policies. We suggest that you access these other websites’ policies regarding their own data collection practices.

What Information Do We Collect?

You can visit this Site without providing any information about yourself or your organization. You may, however, provide us with the following types of information: (1) personal information you knowingly choose to disclose that is collected on an individual basis (through the Site’s “Contact Us” pages), and (2) non-personal information acquired via cookies (described below). When you provide such information to us you are agreeing to share that information with CHARM, its agents, representatives, and affiliates.

Use of Cookies

Our Site may store information on your computer by using “cookies” to enhance your experience. Your web browser places cookies on your hard drive for a variety of purposes including record-keeping and tracking information.

To disable or limit the use of cookies, please refer to the options provided by your Internet browser. If you do so, note that some parts of the Site may not function properly.

CHARM does not share information collected about individual users with any third party other than: (1) to comply with the law or in response to a subpoena, court order, government request, or other legal process; and (2) with other parties we are working with who assist us in providing our services including data analysis, email delivery, research, hosting and customer services.

Please note that any information that we have collected may remain in back-up storage, archival, and/or our database, for some period of time.  This may be the case even though no information about your account remains actively used as described in this Privacy Policy.

Contact Us

In connection with “Contact Us” submissions, we ask for contact information such as an e-mail address and a name. This initial contact information may be used by CHARM, its agents, representatives and affiliates to send you information regarding the Site, our organization, and our services.


If you have provided us with your e-mail address, we may use this to respond to inquiries, questions or other requests.

Children’s Online Privacy Protection Act (COPPA)

We do not solicit or knowingly collect information from minors under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA). 


When you submit personal information to us on our Site, although we maintain reasonable safeguards to protect your personal information, no system is completely secure.  For this reason, you should not send confidential or other sensitive personal information to CHARM, as we do not guarantee complete security of sensitive data.

Your Consent

By using the Site, you consent to the collection and use of information by CHARM as outlined in this Privacy Statement. If we decide to change our privacy policies and procedures, we will post those changes on this page so that you always have the opportunity to be aware of what information we collect, how we use it, and under what circumstances we may disclose it.

Modification of Terms

CHARM may, at any time, revise this Privacy Statement.  You are bound by any such revisions and should periodically review the Privacy Statement.  Your continued use of the Site constitutes your agreement to all such terms.